Contact Us and Help

Lost your Goodcard?

Please go to or contact Reception immediately!

Please email or ring 020 7837 8888

Problem loading funds or funds not showing on your Goodcard?

Please Read the Online Debitrak PDF Guide » as this answers 90% of your questions (also see the whole IT Guide for other topics)

OR Email the IT Helpdesk » with details of your problem

OR Complete the IT Helpdesk Enquiry Form » with details of your problem